Privacy Policy
Welcome to Bijli Wala Aya, a home appliances repair service brand in Ayodhya. At Bijli Wala Aya, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including any website or mobile application owned or operated by Bijli Wala Aya. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
I. Information We Collect
We may collect personal information from you when you interact with us, such as when you schedule a repair service or contact customer support. The types of personal information we may collect include:
Contact Information: Your name, email address, phone number, and postal address.
Service Information: Information about the appliances you need repair services for, including model numbers and descriptions of issues.
Transaction Information: Information about payments and billing details.
Device Information: Information about the device or browser you use to access our services, such as IP address, browser type, and operating system.
Usage Information: Information about how you interact with our services, such as the pages you visit and the actions you take.
II. How We Use Your Information
We may use the information we collect for various purposes, including to:
Provide and maintain our services, including scheduling repair appointments and processing payments.
Communicate with you about your repair services, updates, and promotions.
Improve our services, website, and customer experience.
Detect, prevent, and address technical issues or security breaches.
Comply with legal obligations and enforce our policies.
III. Sharing of Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from governmental authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties with your consent.
IV. Data Security
We take reasonable measures to protect the security and integrity of your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
V. Your Choices
You have the following choices regarding your information:
Access and Correction: You may request access to or correction of your personal information by contacting us using the contact information provided below.
Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in those communications.
Do Not Track: Our website does not respond to Do Not Track signals.
VI. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us using the contact information provided below.
VII. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
VIII. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Bijli Wala Aya
Ayodhya Tedhi Bazar
9839141514
info@bijliwalaaay.in
IX. Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.